Your security and privacy is critical to us. We utilise all the best technology so that your online shopping is as safe as possible. We will only gather and store your information so that we can provide you with a better browniepoints earning service!

In plain English, we treat you how we would like to be treated ourselves. The details of this in 'policy' speak are below.

Our Security Policy

Browniepoints wants you to be able to shop online with complete confidence. We have taken every measure and employed the best industry standard e-commerce technology to ensure this.

All sensitive customer details are transferred and stored using secure servers and secure socket layer (SSL) technology. This service is provided to us by one of New Zealand's leading secure internet payment gateways, Direct Payment Services.

When you enter a secure area on our site a padlock will appear on the bottom right-hand corner of your screen. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'. This means that the personal information you enter on our site cannot be intercepted and read by a third party.

Internally we also use best e-retail practice with all our processes to ensure that your information is safe and secure.

Please contact us if you have any further questions about SSL or our security policy.

Our Privacy Policy

The only reason we gather and store your information is so that we can provide you with the best service possible. We use your information to fulfil orders and remind you about your important browniepoint earning occasions!

• Your information - We promise not to sell, trade, or distribute your personal information to any third party.
  
• Our newsletter - If you choose to receive a newsletter from us you can opt out of receiving it at any time, just click on the unsubscribe link
  
• Surveys - In order to improve your on-line experience we may collect non-identifiable, statistical information regarding the pages you visit on our site. From time to time we also may conduct Customer Surveys. Identifiable information is not requested in these surveys and they aim to us improve our service to you.
  
• Updates - We may update this policy from time to time. Any amendments to the policy will be available on this page.

Please contact us if you have any further questions about our privacy policy.